Lead time measures request to delivery; cycle time measures start to finish. Visualizing both exposes waiting, rework, and hidden batch sizes. When trends shorten steadily, you know focus is working; when they spike, investigate policies or constraints compassionately.
Scan for columns with aging clusters or frequent blockers, then conduct tiny experiments: smaller batches, clearer policies, or pairing on tricky steps. Publish the change on your map, set a review date, and let visible evidence decide the next move.
Adopt a cadence of weekly tweaks: rename a state, adjust WiP, change a color, or split a bloated node. Document intentions on the map, compare outcomes, and keep only what helps. Improvement becomes playful, safe, and steadily compounding.
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